Frequently Asked Questions
📦 Orders & Shipping
How long does shipping take?
Standard shipping takes 7–15 business days. Express shipping takes 3–7 business days.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $50
How can I track my order?
Once your order ships, you will receive a tracking number via email within 24 hours. You can use it to track your package directly.
Do you ship internationally?
We currently ship within the United States. International shipping may be available for select countries — contact us for more details.
🔄 Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging.
How do I start a return?
Contact our support team at our contact page with your order number and reason for return, and we’ll guide you through the process.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item.
💳 Payments
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.
Is my payment information secure?
Absolutely. Our store uses SSL encryption and is powered by Shopify, one of the most trusted e-commerce platforms in the world.
🚗 Products
Are your products compatible with all car models?
Most of our products are designed to be universal and compatible with the majority of car models. Product descriptions include compatibility details — please check before purchasing.
Do your products come with a warranty?
Yes, most products include a manufacturer warranty. Please refer to the individual product page for warranty details.
I received a damaged item. What should I do?
We’re sorry to hear that! Please contact us within 7 days of receiving your order with photos of the damage, and we’ll send a replacement or issue a full refund.
💬 Still Have Questions?
We’re happy to help! Contact our support team and we’ll get back to you as soon as possible.